Certificate in Holistic Telephone Counselling

Duration: 80 hours

Prerequisite: Certificate in Meditation Teaching & Holistic Human Development

Certification: Certificate in Holistic Telephone Counselling

Course Overview:The Certificate in Holistic Telephone Counselling equips students with the necessary skills to provide effective counselling therapy over the phone and online. As more clients seek remote counselling options due to various constraints, this course addresses the unique challenges and techniques involved in delivering supportive and nurturing counselling experiences remotely.

Curriculum Areas:

Module 1: 

• Introduction to Telephone Counselling

• Overview of telephone counselling

• Utilising Zoom and other online platforms

• Structure of counselling calls

• Core principles of telephone counselling

• Active listening techniques

• Exploring and validating feelings

• Effective communication using open and closed questions

• Summarising and reflecting content

• Guidelines for basic telephone counselling communication

• Identifying barriers to effective communication

• Developing listening skills

• Self-care strategies for telephone counsellors

• Handling domestic violence and suicidal clients

• Role-play exercises for practical application

Required Reading:

• The Telephone Counsellor’s Role Play Handbook by Kerry Doolan

• Telephone Counselling - A Handbook for Practitioners by Maxine Rosenfield

Course Benefits:Upon completion of this course, students will possess the skills and knowledge required to offer compassionate and effective counselling services over the phone and online. They will learn to create a supportive and empathetic environment, navigate challenging situations, and provide holistic guidance to clients in need, thus expanding their counselling practice to reach a wider audience.

Who Should Take This Course:This course is ideal for certified meditation teachers and holistic therapists seeking to broaden their skill set and offer remote counselling services. It is also suitable for individuals interested in pursuing a career in counselling or those already working in counselling who wish to adapt their practice to meet the growing demand for remote services.

Certification:Upon successful completion of the course, participants will receive a Certificate in Holistic Telephone Counselling, validating their expertise in providing counselling therapy over the phone and online platforms.